This Contact Us page gives customers the official support, phone, email, and business identity details for Zenl.
OUR IDENTITY
Legal Business Name: ALLEGRA RETAIL AGENCY PTY LTDStore Name: Zenl
Physical Business Address: 90 McConnell Street, Bulimba, QLD 4171, Australia
ABN: 53 662 067 727
ACN: 662 067 727
CUSTOMER SUPPORT HOURS
Support Hours: Monday-Friday: 9:00 AM - 5:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles). These hours align with our order handling schedule for processing customer messages, shipment questions, return requests, and product support.
HOW TO REACH US
Current Support Email: support@zenl.shopBusiness Phone Number: +61 438 993 361
When contacting us about an order, please include the order number, the email address used at checkout, and a clear description of the question or issue. For damaged or incorrect items, include photos of the product and packaging so we can review the matter efficiently.
We handle messages during the support hours above. Requests involving carrier claims, return inspection, payment checks, or product condition may need additional information.