OUR BRAND STORY
Zenl is operated by ALLEGRA RETAIL AGENCY PTY LTD as a focused online store specializing in pet collars. It is built to give customers practical product facts before checkout. Zenl presents its policies in a calm, professional voice because customers should feel confident before placing an order.
OUR MISSION & VERTICAL FOCUS
Our mission is to keep shopping for pet collars simple and transparent. We focus on product details customers can verify, including materials, dimensions, color, package contents, common use, care expectations, and support steps.
The Zenl online storefront launched in 2026 to serve customers in the United States. We review listings before publication and keep product specifications, package contents, prices, availability, and customer policies current as the catalog changes.
OUR COMMITMENT TO YOU
We aim to provide clear product pages, secure checkout through Shopify, free standard shipping where stated, tracking emails, accessible support, and a 30-day return window for eligible items. If a customer has a question before purchase or needs help after delivery, our team can be reached at support@zenl.shop during Monday-Friday: 9:00 AM - 5:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles). Before ordering, customers can use the listed dimensions, materials, package contents, and care details to decide whether an item suits their needs.
STORE INFORMATION
Legal Business Name: ALLEGRA RETAIL AGENCY PTY LTDStore Name: Zenl
ABN: 53 662 067 727
ACN: 662 067 727
Business Address: 90 McConnell Street, Bulimba, QLD 4171, Australia
Email: support@zenl.shop
Phone: +61 438 993 361